Shipping & Tracking Questions

  • Are there any additional shipping charges?

    No, we provide Free shipping in all over india.

  • How do I track my order?

    To check the status of your order visit My account > Orders > View > Track. Track your order - https://bofrike.in/track It takes 2-3 working days to change the status from processing to shipped. Once your products have been shipped, you will be notified again via email and SMS. In case t...

  • How long it will take for my order to be delivered?

    Orders in India, once shipped, are typically delivered in 1-4 business days in metros and 4-7 business days for the rest of India. Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc.).

  • I have not received an order confirmation. Why?

    If you can see your order has been placed on the My Orders page then don’t worry, you will receive a confirmation e-mail and SMS soon. Please check your spam folder as well.

  • I placed multiple orders, but I haven't received all of them. Why?

    We send the products from warehouses which are near to you so that you can get them asap. In case of multiple orders products may be coming from different warehouses that's wht they come in different packages and at different duration of time. Don't worry the rest should be arriving soon.

  • My order is shipped but not yet delivered. Why?

    We apologise for the inconvenience. Please share your query in detail along with the order id number & Name on support@bofrike.in , Our customer care executive will work on your query. We will get back to you in the next 24 hours.

  • My order status reads delivered, but I have not yet received it. Why?

    Your order may have been received by someone else on your behalf. If your address is a residential address please check with your Neighbour/security guard. If your address is non-residential then please check with the reception. If you think that isn't the case, please share your query in detail ...

  • Pickup is not completed yet?

    If it's more than 3 days and your pickup is not completed yet then you can directly contact our courier partners they will help you out. Xpressbees- +91 (020) 4911 6100 or customercare@xpressbees.com Delhivery- +91 (124) 6719500 EcomXpress- **+**91-8376 888888 Shadowfax- care@shadowfax.in Bluedar...