Exchange & Return Questions
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Can I exchange/return my product?
Yes, we accept return and exchange within 7 days after the delivery date. Request here for return/exchange- https://bofrike.in/returns-exchange/ -
How does the Return/Exchange process work?
You can Exchange/Return within 7 working days after the product is delivered. Once you had raised the request for exchange/return on this page- Click here Our customer care representative will contact you within 24 hours and your product will be picked up within 1-3 working days by our courier pa... -
You can Exchange/Return within 7 working days after the product is delivered. Once you had raised the request for exchange/return on this page- Click here Our customer care representative will contact you within 24 hours and your product will be picked up within 1-3 working days by our courier pa...
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How to Self-Ship your returns?
We have a pickup facility available on 27000+ Pincodes but in case your Pincode is not serviceable for pickup by our courier partners then you can use the below method to return your products. The shipping charges worth ₹100 will be reimbursed to your Bofrike wallet. To Self-ship your returns, Y... -
My exchange order is not delivered yet?
First, we request you to check your estimated delivery date on the tracking page - https://bofrike.in/track If the expected delivery date is already crossed then we request you to get in contact with our support team via Chat or via mail to resolve this issue asap. -
First, we request you to check our replies under the ticket you generated for your return/ exchange because most probably our team had contacted you if the pickup got delayed by more than 2 days. You can check the ticket in both ways via Chat or via mail. If you still facing any issue then we req...